Refund and cancellation policy

Last updated: 13 November 2026

Publications (books)

• You can cancel an order before it is shipped by writing to plantsofrajasthan@gmail.com with your order number. The full amount is refunded.
• If a book arrives damaged or a wrong book is sent, write to us within 7 days of delivery with a photo. We will send a replacement or refund the full amount.
• Refunds are made to the original payment method through Razorpay and usually reach you within 5–7 working days.

Donations

Donations are voluntary and are generally not refundable. If you donated by mistake (for example a wrong amount), write to plantsofrajasthan@gmail.com within 7 days and we will refund it.